Delivery & Returns

Clifford Jones Timber Group use couriers to deliver your order. Please notify us when ordering if there are any access limitation to your delivery address as the courier will refuse delivery and you may be charged.

Your property must allow for at least a 7.5 tonne vehicle. As standard we will provide a tail lift and this will be delivery to kerbside. Delivery will be subject to a delivery charge. Please check prior to ordering.

Deliveries are Monday to Fridays only. Saturdays can be arranged but will incur an extra charge which will be payable by you.

Note pump trucks will only operate on hard, flat surfaces. No grass or gravel.

Delivery Access MUST BE…… APPROPRIATELY WIDE & OBSTACLE FREE …… HARD AND LEVEL

RETURNS

Clifford Jones Timber Group will be happy to accept returns within 7 working days as stated in your statutory rights. You the customer are liable for the cost of both delivery and return of goods